Crucial Conversation : Tools for talking when stakes are High / Patterson, Grenny ,McMillan,Switzler.
Material type: TextPublication details: Chennai. McGraw Hill education. 2018.Edition: 2018Description: 244 p . ; softbound 15x23cmISBN:- 978-1-25-900521-3
- 23 651.7 PAT
Contents:
1.What's a crucial conversation?
2.Mastering crucial conversations
3.Start with heart
4.Learn to look
5.Make it safe
6.Master my stories
7.State my path
8.Explore Others paths
9.Move to Action
10.Yeah,but
11.Putting it all together
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Books | Tetso College Library Commerce & Management | 651.7 PAT (Browse shelf(Opens below)) | Available | 8490 |
1.What's a crucial conversation?
2.Mastering crucial conversations
3.Start with heart
4.Learn to look
5.Make it safe
6.Master my stories
7.State my path
8.Explore Others paths
9.Move to Action
10.Yeah,but
11.Putting it all together
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