Crucial Conversation :
Patterson, Grenny, McMillan, Switzler
Crucial Conversation : Tools for talking when stakes are High / Patterson, Grenny ,McMillan,Switzler. - 2018. - Chennai. McGraw Hill education. 2018. - 244 p . ; softbound 15x23cm
1.What's a crucial conversation?
2.Mastering crucial conversations
3.Start with heart
4.Learn to look
5.Make it safe
6.Master my stories
7.State my path
8.Explore Others paths
9.Move to Action
10.Yeah,but
11.Putting it all together
978-1-25-900521-3
651.7 / PAT
Crucial Conversation : Tools for talking when stakes are High / Patterson, Grenny ,McMillan,Switzler. - 2018. - Chennai. McGraw Hill education. 2018. - 244 p . ; softbound 15x23cm
1.What's a crucial conversation?
2.Mastering crucial conversations
3.Start with heart
4.Learn to look
5.Make it safe
6.Master my stories
7.State my path
8.Explore Others paths
9.Move to Action
10.Yeah,but
11.Putting it all together
978-1-25-900521-3
651.7 / PAT