Conflicts and negotiation / Rajesh Kumar.

By:

Kumar Rajesh

Material type: Text

TextPublication details: New Delhi. Global Publications; 2017.Edition: 1st ed. 2017Description: 280 p . ; hardbound 14x22cmISBN:

978-93-83181-66-7

DDC classification:

23 320.014 KUM

Contents:

1. Basic facts of conflict 2. Problem solving and conflict 3. Negotiation and emotion 4. Problem statement and various branches 5. Speech and communication 6. Role of consultant 7. Peace for conflicts 8. Group structure and group think 9. Mediation for disputes 10. Counselling psychology 11. Mediator role and functions 12. Role of counselling 13. Cognitive theraphy 14. Thinking model

Summary: Emotions play an important part in the negotiation process, although it is only in recent years that their effect is being studied. Emotions have the potential to play either a positive or negative role in negotiation. During negotiations, the decision as to whether or not to settle, rests in part on emotional factors. Negative emotions can cause intense and even irrational behaviour and can cause conflicts to escalate and negotiations to break down, while positive emotions facilitate reaching an agreement and help to maximize joint gains.

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Tetso College Library Political Science	Non-fiction	320.014 KUM (Browse shelf(Opens below))	Available		7926

1. Basic facts of conflict
2. Problem solving and conflict
3. Negotiation and emotion
4. Problem statement and various branches
5. Speech and communication
6. Role of consultant
7. Peace for conflicts
8. Group structure and group think
9. Mediation for disputes
10. Counselling psychology
11. Mediator role and functions
12. Role of counselling
13. Cognitive theraphy
14. Thinking model

Emotions play an important part in the negotiation process, although it is only in recent years that their effect is being studied. Emotions have the potential to play either a positive or negative role in negotiation. During negotiations, the decision as to whether or not to settle, rests in part on emotional factors. Negative emotions can cause intense and even irrational behaviour and can cause conflicts to escalate and negotiations to break down, while positive emotions facilitate reaching an agreement and help to maximize joint gains.

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