Nurturing Service Industry For Economic Development / (Record no. 4207)
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000 -LEADER | |
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fixed length control field | 04085nam a22001697a 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 180207b xxu||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9789350247846 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Edition number | 23 |
Classification number | 338.40954 |
Item number | JOS |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Joshi, Seema |
245 ## - TITLE STATEMENT | |
Title | Nurturing Service Industry For Economic Development / |
Remainder of title | Seema Joshi, Anil Dongre & R.R. Chavan |
250 ## - EDITION STATEMENT | |
Edition statement | 1st ed. |
Remainder of edition statement | 2011 |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc. | Mumbai : |
Name of publisher, distributor, etc. | Himalaya Publishing House Pvt. Ltd, |
Date of publication, distribution, etc. | 2011. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 318 p. ; |
Other physical details | Hard, |
Dimensions | 26X20cm. |
505 ## - FORMATTED CONTENTS NOTE | |
FORMATTED CONTENTS NOTE | 1. Importance of Service Quality in Retailing;<br/>2. Need for Transparency in Governing Services for Planned Economic Growth;<br/>3. Attracting Talent Pool and Managing their Expectation in Service Industry;<br/>4. Winning Strategies in the Hyper- competitive Indian Insurance Sector;<br/>5. CRM in Entertainment Services: An Analytical Study of Customer Perception of Service Towards Gold Adlabs in Pune City;<br/>6. Customer Service Delivery in airline industry: An empirical study<br/>7. Medical tourism in India: opportunities & challenges<br/>8. Applying SERVQUAL to measure customer satisfaction in organised retail in Pune city<br/>9. contribution of Agro tourism towards Economic growth of Maharashtra<br/>10. Service failures & recovery strategies<br/>11. Challenges of developing Human Resources for Hospitality Industry ( with reference to star hotels)<br/>12. Value Added services for rural development <br/>13. Globalization & financial service sector <br/>14. Challenges to Hotel Industry in India <br/>15. Application of optical character recognition in service industry<br/>16. Challenges of Indian retail sector<br/>17. Public Healthcare services in India: Growth & challenges<br/>18. Economic growth : PPP a new way of intervention for Indian education sector<br/>19. Co-operative banking sector and automation process: problems and prospects <br/>20. 7P's and ethics in services<br/>21. Banking technology beyond core banking solution <br/>22. E-commerce an Aid to rural development<br/>23. Managing customer services in power sector - A case of power distribution company<br/>24. Foreign Direct Investments and service sector growth : an empirical analysis<br/>25. Global happenings and emerging service industry in India<br/>26. The impact of extension of various services in rural sector , on rural economy in India : A critical review<br/>27. The impact of extension of various services in rural sector, on rural economy in India: a critical review<br/>28. Challenges for Indian service sector with special reference to BPO industry<br/>29. Employee retention in service sector: Challenges before HRM<br/>30. Medical tourism: A promising economic avenue in the face of the augmented global competitiveness<br/>31. New dimensions of service quality<br/>32. Globalization and its impact on service sector<br/>33. Developing marketing strategies for financial products to enhance financial inclusion in India<br/>34. Service quality- An important ingredient for customer delight in the banking industry<br/>35. Contribution of service sector to economic growth<br/>36. A study on innovative strategies used in service sector<br/>37. People in service industry-education sector issues and challenges<br/>38. Managing relationships in professional service sector: WRT Architects <br/>39. Customer satisfaction and role of agents in life insurance industry: A special reference to Jalgaon and Akola city of Maharashtra state<br/>40. A comparative study of Audience perception on foreign business news channel and Indian Business Channel<br/>41. Challenges for Indian service Sector manpower requirements and infrastructure barriers<br/>42. Attracting foreign tourists for the development of rural tourism in India challenges and opportunities <br/>43. Contributions of front line service sector towards economic growth of India |
520 ## - SUMMARY, ETC. | |
Summary, etc. | The objective of this book " Nurturing Service Industry for economic development " is to present the scholarly articles reviewed by the experts. The contributors are the people from Industry, academics & research arena and the outcome of which will definitely help to nurture service sector and ultimately will facilitate towards the economic development. |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Dewey Decimal Classification |
Koha item type | Books |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
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Dewey Decimal Classification | Non-fiction | Tetso College Library | Tetso College Library | Economics | 07/02/2018 | 950.00 | 338.40954 JOS | 7545 | 07/02/2018 | 07/02/2018 | Books |