Business Communication; Pradhan,Homai.

Contents
Part 1- Foundation
Chapter 1- Communication Process;
Chapter 2- Communication Skills for Manager;
Chapter 3-Communication theories;
Part II Organisational Communication
Chapter 4- Organisational Communication;
Chapter 5- Interpersonal Communication;
Chapter 6- Interpersonal Communication;
Chapter 7- Group Communication network;
Chapter 8- Communication media and Technology ;
Part III: Oral Communication Skills;
Chapter 9- Oral Communication and Feedback;
Chapter 10- Listening, Dictation and Conversation;
Chapter 11- Interview;
Chapter 12- Group Discussion and Negotiation;
Chapter 13- Meeting and Conference;
Chapter-14: Presentations;
Part IV Reading and Writing Skills;
Chapter 15- Reading Skills;
Chapter 16- Effective Business Writing;
Chapter 17-Office Communication;
Chapter 18- Letter Writing;
Chapter 19- Business Letter;
Chapter 20- Employment Communication;
Part V : Report And Proposals
Chapter 21- Business and Technical Reports;
Chapter 22- Research Report Writing;
Chapter 23- Business and Research Proposal;
Part: VI Challenges
Chapter 24- Communication - Diversity and Ethics ;
Chapter 25- Feature of Indian English;
Part VII: Laboratory Manual
Session 1- Socialization;
Session 2- Career Goals;
Session 3- Knowing Communication;
Session 4- Non verbal Communication;
Session 5- Listening Skills ;
Session 6- Conversational Skills;
Session 7- Tactful talking Skills;
Session 8- Speaking Skills;
Session 9- Meeting;
Session 10- Conferences and presentation;
Session 11- Interview;
Session 12- Writing Skills;
Session 13- Creative Writing;
Session 14- Reading Skills;
Session 15- Correspondence;
Session 16- Reports ;
Session 17- Research Reports;
Session 18- Relationship Building;]
Session 19- Managerial work;
Session 20- Who am I?;
Part VIII: Knowledge Keys
A. Self-Evaluation Instrument;
B. Web Assignments;
C Case Analysis Guideline;
D Project Report Writing Checklist;
Bibliography;