TY - BOOK AU - Bishop, Sue TI - Develop your Assertiveness: SN - 81-7554-321-3 U1 - 158.2 23 PY - 2007/// CY - New Delhi PB - Kogan Page N1 - 1. To be, or not to be? 2. Prepare to assert yourself 3. Positive thinking 4. Rights and wrong 5. Now and Then 6. Now see hear 7. Body talk 8. Relationships 9. Words and Phrases 10. Power 11. Yes and No 12. Problem people 13. Tricky situations ER -