TY  - BOOK
AU  - Gupta Seema
TI  - Soft Skills: Interpersonal & Intrapersonal Skills Development
SN  - 978-93-579421-4-0
U1  - 650.13 23
CY  - New Delhi
PB  - V & S Publishers
N1  - 1. INTRAPERSONAL SKILLS a) Self-awareness b) Confidence Building c) Adaptability d) Stress Management e) Time Management and Organizational Skills f) Self-promotional Skills g) Emotional Intelligence h) Attitude and Thought Management i) Anger Management j) Personality Development k) Goal Setting and Hard Work l) Motivation and Will Power m) Work-life Balance n) Personal Grooming 2. Interpersonal Skills a) Communication Skills b) The Art of Written Communication c) Negotiation Skills d) Leadership Skills e) Conflict Management f) Team Building Managerial Skills g) Social Networking and Socializing h) Presentation Skills i) Customer Relationship Management j) Crisis Management k) Management of Human Resources l) Knowledge and Skill Set m) Business Etiquette n) Being Understanding and Caring o) Post-test: My Personality and People Quotient
ER  -