TY - BOOK AU - Singh, Dalip TI - Emotional intelligence at work SN - 0-7619-3532-0 U1 - 158 23rd ed. PY - 2011/// CY - New delhi PB - Response Books N1 - 1- Emotional intelligence: The concept 2- Emotional intelligence and your personality 3- Can EQ be developed? 4- Emotional skills that managers should learn 5- Emotional intelligence: The empirical evidence ER -