TY  - BOOK
AU  - Stone Douglas
TI  - Difficult Coversations: How To Discuss What Matters Most
SN  - 978-0-14-311844-2
U1  - 158.2 23
PY  - 2010///
CY  - New York
PB  - Penguin books
N1  - The Problem
Shift to a Learning Stance
Create a Learning Conversation
Ten Questions People Ask About
Difficult Conversations

ER  -