TY - BOOK AU - Marquet L. David TI - Leadership is Language: The hidden power of what you say and what you don't SN - 978-0-241-37366-8 U1 - 658.4092 23 PY - 2020/// CY - New Delhi. PB - Penguin business N1 - Introduction 1. Losing El Faro 2. The new playbook 3. Existing redwork: control the clock 4. Into the bluework: collaborate 5. Leaving bluework behind: commit 6. The end of redwork: complete 7. Completing the cycle: improve 8. The enabling play: connect 9. Applying the Redwork-bluework principles in workplace situations 10. The Red-blue operating system 11. Saving El Faro ER -