TY - BOOK AU - Negi Jagmohan TI - Hospitality Reception and Front Office: Procedures and Systems SN - 81-219-3992-5 U1 - 647.94068 23 PY - 2013/// CY - New Delhi PB - S Chand & company N1 - Section -I: Concepts Procedures,Skills and Techniques Section- II: Conversational Skills: Some English,French,German and Hindi Communicational Skills ER -