TY  - BOOK
AU  - II Pine B.Joseph, Gilmore James H
TI  - The Experience Economy: Work is theatre & every business a stage 
SN  - 978-0-87584-819-8
U1  - 330.9 23
PY  - 1999///
CY  - Boston.
PB  - Harvard Business School Press.
N1  - 1.Welcome to the experience economy
2.Setting the stage
3.The show must go on
4.Get your Act together
5.Experiencing Less Sacrifice
6.Work is theatre
7.Performing to form
8.Now Act your part
9.The customer is the product
10.Finding your role in the world
ER  -