TY - BOOK AU - Christensen Clayton M TI - Competing Against Luck: The story of Innovation and Customer Choice SN - 978-0-06-243561-3 U1 - 658.812 23 PY - 2016/// CY - New York. PB - Harper Collins. N1 - 1.The milk shake in Dilemma 2.Progress Not products 3.Jobs in the wild 4.Job Hunting 5.How to hear what your customer don't say 6.Building your Resume 7.Integrating Around a Job 8.Keeping your eye on the job 9.The Jobs focused organization 10.Final observations about the theory of jobs ER -