TY - BOOK AU - Pyzdek Thomas , Keller Paul TI - Six Sigma Handbook: A complete guide for green belts, blackbelts and managers at all levels SN - 978-93-392-2177-5 U1 - 658.001 23 PY - 2015/// CY - New Delhi. PB - McGraw Hill Education. N1 - 1.Building the Responsive Six Sigma Organization 2.Recognizing and Capitalizing on Opportunity 3.Data-Driven Management 4.Maximizing Resources 5.Six Sigma Tools-and Techniques 6.The Define Phase 7.The Measure Phase 8.Process Behavior charts 9.Measurement Systems Evaluation 10.Analyze Phase 11.The Improve /Design phase 12.Control/Verify phase N2 - The six sigma handbook, fourth edition,reveals how to realize significant gains in quality, productivity, and profitability in any organization.This new edition offers updated examples, an enhanced approach to innovation,further integration of lean methodologies throughout,and provides: -Two online quizzes for six sigma certification, one for green belt candidates and one for black belt candidates -Links to five videos that walk you through specific processes,such as Minitab functions,statistical process control, and how to read a pareto chart ER -