TY - BOOK AU - Nair, Suraj R. TI - Consumer Behaviour: U1 - 658.8342 23 PY - 2011/// CY - New Delhi: PB - Himalaya Publishing house, N1 - 1 Consumer behaviour - An Introduction; 2 Personality , Self Concepts and life style Psychographic of Consumer; 3 Consumer Motivation ; 4 Consumer Perception; 5 Reference group and family Influence; 6 Consumer decision making ; 7 Consumer Buyer behaviour Models; 8 Industrial or organisational Buyer; 9 A Customer Relationship Managements; 10 Consumer protection in India; ER -