TY - BOOK AU - Monappa, Arun TI - Industrial relations and labour laws SN - 9781259004926 U1 - 331 23 PY - 2012/// CY - New Delhi PB - McGraw Hill Education pvt ltd N1 - 1- Indian Industrial relation- an overview; 2- industrial relation: concepts, structures and functions; 3- the indian industrial worker; 4- trade unions; 5- employer's federation; 6- wages and industrial relations ; 7- collective bargaining; 8- employee grievances; 9- discipline; 10- industrial conflict; 11- Labour welfare and social security; 12- workers' participation in management; 13 central board of workers' education scheme; 14- technology and industrial relations; 15- indian and the ILO; 16- worker development; APPENDIX 1: APPENDIX 11: BIBLIOGRAPHY: REPORTS: INDEX N2 - this book is a conceptual strong text with examples and cases to portary all concepts. the much awaited second edition , through rejuvenated, keeps to orignality intact while adding new vistas to concepts which have undergone numerous changes since the last edition. the book, with its comprehensive and systematic coverage , would be of immense use to students and instructors as well as practitioners who wish to engage themselves with the service sector ER -