The 5 Essential people skills : How to assert yourself, listen to others, and resolve conflicts / Dale Carnegie.

By: Carnegie DaleMaterial type: Text

TextPublication details: New York. Simon & Schuster; 2012. Edition: 2012Description: 240 p . ; softbound 13x20cmISBN: 978-1-47111-524-0DDC classification: 158

Contents:

1. An introduction to Assertiveness 2. The three-part assertion message 3. Assertive rapport building 4. Tactics for assertive rapport building 5. Assertive curiosity 6. Maximizing assertive curiosity in business 7. From curiosity to understanding 8. Etiquette: Rules of the road for people skills 9. Persuasion as a people skill 10. Asking questions skillfully 11. Assertive speaking 12. Assertive ambition 13. Assertive listening 14. Maximizing results with Assertive ambition 15. Assertive conflict resolution 16. Assertive management and negotiation

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings ( 1 )
Title notes ( 1 )
Comments ( 0 )

Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Tetso College Library Psychology	Non-fiction	158 CAR (Browse shelf(Opens below))	Available		8580

1. An introduction to Assertiveness
2. The three-part assertion message
3. Assertive rapport building
4. Tactics for assertive rapport building
5. Assertive curiosity
6. Maximizing assertive curiosity in business
7. From curiosity to understanding
8. Etiquette: Rules of the road for people skills
9. Persuasion as a people skill
10. Asking questions skillfully
11. Assertive speaking
12. Assertive ambition
13. Assertive listening
14. Maximizing results with Assertive ambition
15. Assertive conflict resolution
16. Assertive management and negotiation

There are no comments on this title.

to post a comment.