Business Communication: Prandhan, Homai

Contents
1- objective of Communication;
2- Management And Communication;
3- Communication Technique;
4- Communication and decision making;
5- Readiness for communication;
6-Barriers of communication;
7- Principle of communication;
8- Problem in modern technique of communication;
9- Crosswise Communication;
10 Written in oral communication;
11- Meeting Committee and conferences;
12- Communication on the manager day;
13- Speeches;
14 - Written communication;
15- Punctuation;
16- Part of business letter ;
17- Some do and Don'ts in Correspondence;
18 Applications;
19- Inquires;
20 Complains Claims and adjustment;
21- Credit Letter;
22- status Inquirers;
23- Collection letter;
24- Sale and Circular letter;
25- Banking corespondent;
26- Insurance Correspondent ;
27-Agency;
28-Foreign trade Corespondent;
29- Miscellaneous Secretarial Correspondent;
30- Public Relation;
31 - Precis Writing of commercial matter;
32- Report Writing;
33- Minutes Writing;
34- Drafting of Representation;
35 -Dialogues;
36- Case study in business communication;