Hospitality and tourism Management /

Gupta Rajat

Hospitality and tourism Management / Rajat Gupta, Nishant Singh, Ishita Kirar & Mahesh Kumar Bairwa. - 2016. - New Delhi. Vikas Publishing House; 2016. - 259 p . ; softbound 17x24cm

Unit-I: 1. Understanding Tourism, 2. Tourism as an Industry, 3. E-Commerce and Online Communication in Tourism, Unit-II: 4. Tourism Products and its Characteristics, 5. Tourism: The Cultural Heritage, Unit-III: 6. Tourism Services: Role of Travel Agencies, 7. Tourism Services: Role of Tour Operators, 8. Role of Various Agencies in Tourism, 9. Tourism Linking The World, Unit-IV: 10. Hospitality Industry: Origin, Nature, Importance and Its Organizational Structure, 11. Star Categorization of Hotel, 12. Hotel Revenue Centres, Unit-V: 13. Hotel: Coordination Between Departments, 14. Classification of Hotels, 15. Hospitality Etiquettes and Guest Handling

978-93259-8244-4

647.068 / GUP

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