The Experience Economy : Work is theatre & every business a stage /

II Pine B.Joseph, Gilmore James H

The Experience Economy : Work is theatre & every business a stage / B.Joseph Pine II, James H.Glimore. - 1999. - Boston. Harvard Business School Press. 1999. - 254 p . ; Hardbound 16x24cm

1.Welcome to the experience economy
2.Setting the stage
3.The show must go on
4.Get your Act together
5.Experiencing Less Sacrifice
6.Work is theatre
7.Performing to form
8.Now Act your part
9.The customer is the product
10.Finding your role in the world

978-0-87584-819-8

330.9 / PIN

Copyright(C) 2015, All rights reserved by Tetso College